Privacy Policy

1. Introduction

Akatale BV ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law.

2. Data Controller

Akatale BV is the data controller for personal data collected through our website and business operations. For questions about our privacy practices, you can contact us using the details provided above.

3. Types of Data We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, business contact details
• Website Usage Data: IP address, browser type, pages visited, time spent on site
• Transactional Data: Order details, payment information, delivery addresses

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: To fulfil orders and provide services
• Legitimate Interest: To improve our services, prevent fraud, and conduct business operations
• Legal Obligation: To comply with Dutch and EU law, tax regulations, and regulatory requirements
• Explicit Consent: For marketing communications or optional services (where applicable)

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain:

• Contact and transactional data: 7 years (for accounting and regulatory compliance)
• Website usage data: 12 months
• Marketing data: Until consent is withdrawn

6. Your Rights Under GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data (subject to legal exceptions)
• Restrict Processing: Limit how your data is used
• Data Portability: Receive your data in a structured, portable format
• Object: Opt out of certain processing activities

To exercise any of these rights, please contact us at akataleofficial@akatale.nl.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer personal data to third parties without your consent, except:

• Service Providers: Trusted vendors who assist us in operating our website and conducting business (subject to data processing agreements)
• Legal Requirement: When required by law, regulation, or valid legal process

8. International Data Transfers

Akatale BV operates primarily within the EU/EEA. Any data transferred outside the EU/EEA will be subject to appropriate safeguards and compliant with GDPR Article 46 requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. Contact & Data Subject Rights Requests

For privacy inquiries, to exercise your rights, or to report a data breach, please contact:

Email: info@akatale.nl
Phone: +31 611 5299 866

11. Complaint to Supervisory Authority

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.